Privacy Policy for Drockton & Rodrigues DDS,LLC

Effective Date: 29 July 2026
The dental practice Drockton & Rodriguez DDS, LLC (“Practice,” “we,” “our,” or “us”) respects your
privacy and is committed to protecting the personal information you provide. We do NOT sell your
personal information or your SMS consent information, and we do NOT share mobile phone numbers
collected for SMS communications with third parties or affiliates for their marketing or promotional
purposes. This Privacy Policy explains how we collect, use, disclose, and safeguard information
obtained through our website and our communications with patients.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Voluntarily Provide

You may choose to provide personal information when you:

Contact our office by telephone or email
Complete patient registration or consent forms
Schedule an appointment
Enroll in SMS/text messaging communications

This information may include:

Name
Address
Telephone number
Mobile phone number
Email address
Date of birth
Insurance information
Other information necessary to provide dental services

2. Website Information

Our website is intended to provide general information about our dental practice, providers, office hours,
and dental services.
Our website does not currently allow visitors to:

Create user accounts
Submit online payments
Exchange secure messages with our office
Access patient records through the website

If these features are added in the future, this Privacy Policy will be updated accordingly.

3. Automatically Collected Information

Like most websites, our website may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website

This information is used to improve website performance, security, and visitor experience and generally
does not identify you personally.

4. Cookies

Our website may use cookies or similar technologies to improve website functionality and analyze
website traffic.
Most web browsers allow you to disable cookies through your browser settings. Disabling cookies may
affect certain website functions.

5. How We Use Your Information

We may use your information to:

Schedule and confirm appointments
Provide dental treatment and related services
Communicate regarding your care
Send appointment reminders
Respond to inquiries
Process billing and insurance claims
Improve our services and website
Comply with applicable legal and regulatory requirements

6. SMS/Text Messaging Privacy

If you choose to opt in to receive SMS/text messages from Drockton & Rodriguez DDS, LLC, we may
send messages regarding:
• Appointment reminders

Appointment confirmations
Scheduling changes
Treatment follow-up
Billing or payment reminders
Other non-emergency communications related to your dental care

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any text message from our office.
Reply HELP for assistance or contact our office directly.
SMS consent is voluntary and is NOT required to receive dental treatment.

SMS opt-in information and mobile phone numbers collected for SMS communications are not
shared with, sold to, rented to, or disclosed to third parties or affiliates for their marketing or
promotional purposes.

We may use trusted service providers to deliver SMS messages on our behalf. Those providers may
process your mobile phone number solely for the purpose of delivering messages requested by our
practice and are contractually obligated to safeguard your information.

7. Sharing of Information

We do not sell your personal information.
We may disclose information when necessary to:
• Provide dental treatment
• Process insurance claims

Perform dental healthcare operations
Comply with legal obligations
Respond to court orders or lawful government requests
Protect the safety, rights, or property of our patients, staff, or practice

We may also share information with service providers who assist us in operating our practice or website,
provided they are contractually obligated to protect your information and use it only for authorized
purposes.

8. HIPAA Privacy Practices

As a patient of our practice, your Protected Health Information (PHI) is protected under the federal
Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Our HIPAA Notice of Privacy Practices describes how your medical and dental information may be
used and disclosed and explains your rights regarding your Protected Health Information.

A copy of our HIPAA Notice of Privacy Practices is available in our office and upon request.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the
information we collect against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is
completely secure. Therefore, we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children through our website without
appropriate parental involvement.

11. Third-Party Websites

At various times, our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of those websites. We encourage you to
review the privacy policies of any third-party websites you visit.

12. Your Choices

You may:

Request updates or corrections to your personal information.
Opt out of SMS communications by replying STOP to a message from our office.
Contact us with questions regarding your privacy.

Please note that opting out of text messages will NOT affect communications that are legally required or
communications made by telephone or mail when necessary for your care.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when posted on this website. The “Effective Date” at the top of this
policy will indicate when the most recent revisions were made.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Drockton & Rodriguez DDS, LLC
5825 Landerbrook Drive, Suite 222
Mayfield Heights, Ohio 44124
Phone: 216-752-8888
Email: INFO@LDPROFESSIONALS.COM

Last Updated: 29 July 202